Autolife Emergency Services members are covered in any passenger vehicle they are driving, including pick-up trucks, motorcycles and sport utility vehicles operated for personal use.

Should a member use their 3 allowable service calls, the member will be denied paid service. That particular member will have the option of using a “cash call”. I.E. using our network and cheaper rates we will still dispatch a service provider to the member but they will be expected to pay at the point of service.

Dispatchers will be instructed to inform members that a flatbed can be dispatched but may increase ETA due to availability. As such, the member may choose to have a regular tow truck instead. Member’s disabled vehicle will be towed to the nearest capable repair facility – or facility of member’s choice – up to $100 value per call.

The hundred dollar value limit per call generally equates to approximately 30 miles. If the $100 dollars is not enough to get the member to their desired destination, the member will be responsible for the difference.

If a member is stranded due to a dead battery, AutoLife Emergency Services will dispatch service to jump-start the vehicle.

If a member's key is lost, broken or accidentally locked in their vehicle, AutoLife Emergency Services will dispatch a representative to help the member gain entry. (Member is responsible for costs associated with materials, such as additional or new keys)

If a member runs out of gas, AutoLife Emergency Services will deliver enough premium fuel to get the member to the nearest gas station. (Member is responsible for cost of fuel)

If a member's tire goes flat or is leaking, AutoLife Emergency Services will dispatch a representative to install your inflated spare tire.

We will assist in your vehicles recovery by paying a $5,000 reward for information leading to the arrest and conviction of the person who stole your car. (Not payable to member, their immediate family, or law officers)

Hit-and-run rewards pertain to information leading to the arrest and conviction of a hit-and-run driver who damages your car or injures you (or a covered family member). Information leading to the apprehension of the perpetrator is eligible for a $5,000 reward. (Not payable to member, their immediate family, or law officers).

If your car is disabled as a result of an accident (not mechanical failure) and you are more than 100 miles from your home, AutoLife Emergency Services will reimburse you up to $750 from the time of the accident while your automobile is being repaired. Reimbursable expenses include lodging, meals and/or car rental. Such accident must be reported to state or local police to qualify for trip interruption coverage.

Up to 50% off discounts and thousands of locations including hotels, airfare, and car rental nationwide. Please visit www.roadsideprotect.com and click “travel planning and booking”. When on the road or traveling away from home visit the website or call us at 1-888-627-7623 and make your reservations. Savings are also available at theme parks, travel and cruise packages.

When traveling anywhere in the continental U.S., call our map routing specialists and we will provide you with detailed maps to get you where you want to go (1-888-627-7623). M-F 7am – 7pm CST, Saturday 8am – 4pm CST. We will prepare turn by turn directions for you and your specified route. We will include lodging information, points of interest and local attraction information. Trip expenditure and budget tracking sections are included. Highlighted routes through metropolitan areas give you a bird’s eye view of your travel area and alternate routes you can take. Please call 1-888-627-7623 two weeks prior to departure to ensure timely delivery of your trip routing.